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Getting started

What Genghis is, how buying with crypto works, and how to reach a person.

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Orders, delivery and refunds

Where your code is, what to do when it has not arrived, and how refunds work.

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Paying with crypto

Coins, networks, and what to do when a payment goes wrong.

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Gift cards

Buying guides for gift card brands, paid with crypto.

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Prepaid cards

Prepaid Visa and Mastercard cards bought with crypto: activation, limits and issuer checks.

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eSIM and top-ups

Travel eSIMs and mobile top-ups bought with crypto: compatibility, installation, coverage and codes.

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Gaming

Buying game keys with crypto: platforms, regions and activation.

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Safety, limits and privacy

Purchase limits, when ID may be asked, how to spot scams, and the data we keep.

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Crypto basics

New to crypto? The fundamentals, in plain words.

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