Common Issues
Solutions for delayed deliveries, wrong-chain payments, code redemption problems, and other common issues. With clear recovery steps for each.
- My Order Is Stuck in "Pending Confirmation". How Long to Wait and What to Do
- I Sent USDT on the Wrong Network. How to Recover (ERC20 / TRC20 / Solana)
- Gift Card Code Doesn't Work When I Try to Redeem It. Troubleshooting
- I Sent the Wrong Amount of Crypto. How to Recover the Order
- Gift Card Code Not Received by Email. How to Recover Your Order
- Payment Sent But My Order Hasn't Updated. What to Do