Payment problems
Payments that arrived short, late, twice, or on the wrong network.
- My payment is stuck on 'Processing' or 'Pending'. What should I do?
- My payment says 'partially paid'. What do I do?
- I sent crypto on the wrong network. Can I get it back?
- The quote expired before my payment arrived. What now?
- I made two payments. What happens to my order?
- I'm paying from an exchange. What should I check first?
- Why is a network greyed out at checkout?
- Where do I find my transaction ID (TxID)?
- I sent more than the amount due. What happens to the difference?