How do I activate a Steam key bought with crypto?

Open the Steam client, choose Games, then Activate a Product on Steam, and paste the key from your Genghis order.

Steam also has a browser page for the same step. The key activates only if your Steam account is in a country our product page lists under "Activates in". If Steam shows an error, take a screenshot and write to samantha@genghis.pro with your order number: Steam does not refund keys bought outside Steam.

By Claudio Cuccovillo, founder of Genghis. Last updated: September 26, 2026.

How do I activate a Steam key, step by step?

In the Steam desktop client, in four steps, per Steam Support (checked September 25, 2026):

Open the Steam client and sign in to the Steam account that should own the game.
Open the Games menu at the top and choose Activate a Product on Steam.
Follow the steps on screen and paste the key from your Genghis order.
Find the game in your library, download it and play.

Steam's key FAQ describes a second path in the client: the Add a Game button at the bottom left, then Activate a Product on Steam. Copy the key from the payment screen or from the page our email links to, rather than typing it.

Can I activate a Steam key in a browser?

Yes: Steam Support links a page for it, store.steampowered.com/account/registerkey. Sign in to your Steam account there and enter the key.

Which Steam account country does my key need?

One of the countries our product page lists under "Activates in", which reads "Global, any Steam account", a list of countries, or "Not stated".

Steam sets your store country from the location of your first purchase and shows it under Account Details. It can change once every 3 months with a local payment method, and keys and Steam Wallet codes cannot change it. Region restrictions on keys vary by publisher, and using a VPN or proxy to hide your location is against Steam's Terms of Service and may restrict your account (Steam Support, checked September 25, 2026). When our page says "Not stated", write to us before you pay.

What does "Game not available in your territory" mean?

The key is region restricted, and your Steam account is in a country outside its region.

Steam Support says it is unable to modify or remove any region restriction, and that it cannot refund keys bought from other sellers. Write to us with your order number. If our product page showed the wrong region, the refund is full. If the page stated the region correctly, a key that does not fit your account is not refunded under our refund policy.

What if Steam says the key is invalid?

Steam's Invalid Product Code error means Steam does not recognize the key: it was mistyped, or it is not a Steam key.

Paste the key again. If you typed it, Steam lists characters that look alike: 0 with Q, D or O; 1 with I or L; O with Q or D; B with 8; G with 6 (Steam's key FAQ, checked September 25, 2026). Check that the Platform row on the product page says Steam. If the key still fails, write to us.

What if the key is already activated?

Steam then says the key "has already been tied to a Steam account", and it cannot be registered again.

If you may have activated it on another Steam account of yours, recover that account and look there. If you never registered the key, write to us with your order number: Steam tells you to contact the seller.

What should I send you if the key does not activate?

Your order number and a screenshot of Steam's error, within 30 days of your purchase.

your order number: it is in the subject of our emails;
a screenshot of the error in Steam;
your Steam store country, from Account Details.

Refunds within 30 days if a code fails at first redemption, arrives incomplete or never arrives, or our page showed the wrong region. Refunds are paid in USDT or USDC (ERC-20 or BEP-20) or as Genghis Points, 1 to 3 business days after approval. Read how to get a refund, and in which coin it is paid.