Will my code be sent to my crypto wallet?

No: your code appears on the payment screen and we email you a link to it, but we never send codes to a crypto wallet or by SMS.

Your crypto payment and your code travel separately. The payment goes from your wallet to the address on the payment screen. The code comes from Genghis once that payment confirms on the network: on screen, by email from samantha@genghis.pro, and in your order history if you have an account.

By Claudio Cuccovillo, founder of Genghis. Last updated: September 25, 2026.

Where do I find my code?

On the payment screen, in our code email, and in your order history if you were signed in.

• Payment screen: the code shows as soon as the payment confirms. As a guest, you see it in the browser you paid from.
• Email: the subject is "Your codes for order [order number]", and the email carries a link to your code.
• Order history: with an account, your codes also stay there.

Bought an eSIM? Your eSIM QR code appears on your order page and arrives by email once the payment confirms.

Why doesn't the code go to my wallet?

Because the code is not a token: you redeem it on the brand's site or app, not on a blockchain. Your wallet only sends the payment, and we never store your wallet address. Nothing about your order arrives in your wallet, so look on screen and in your email instead.

What if I can't find my code?

Check your spam folder and the email address you typed, then write to us. Read what to do if you entered the wrong email address, how to get your code back after closing the page, or what to do when you paid but have no code. The full picture is in how and when you get your code.

Still stuck? Write to samantha@genghis.pro with your order number.